Support Manager
Al Amthal Group BSC Closed, Manama, BahrainLead engineering support and operations for business-critical ERP applications and infrastructure, combining modernization delivery with production ownership.
- Architected and executed legacy-system migrations to modern cloud infrastructure with zero downtime.
- Introduced automated deployment pipelines that reduced release cycles by 75%.
- Established proactive monitoring and incident practices that reduced critical system downtime by 90%.
- Mentor technical teams and define reliability, performance, and supportability standards across ERP products.